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Showing posts from October, 2018

A change will do you good

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Remember back in the spring when we had mechanical issues with our jack, which threw our travel plans in a tizzy?  We made our way back to Knoxville so our dealer could repair it since the manufacturer couldn't get us into their facility for 6 months.  It was warranty work, so we had a claim number which our dealer used for reimbursement of the minimal labor (tightening some bolts).  Well, it seems that loose bolt were NOT the problem, and we have been leaking hydraulic fluid every time we retract the jacks.  Called the dealer, who called the manufacturer, and, well, we are headed back to Knoxville for repairs.  Again.  The good news is that parts and labor will be covered under warranty.  And that is why you should always buy from a reputable dealer who gets stellar reviews! In the meantime, we left North Carolina and headed back to Sevierville, TN to wait to hear from the dealer.  We'll still be heading to Charleston, Savannah, and St. Augustine before we return to Davenpor